- Typical AI agent projects in the UAE start around AED 13,900, workflow automations around AED 11,900 (excl. VAT).
- Integrations, languages, channels and guardrails drive the price far more than the AI model itself.
- Plan for running costs: hosting and support from about AED 1,100 per month, plus AI model usage by volume.
- Start with a free or small pilot on your own data before you sign a large contract.
The short answer
A single, well-defined AI agent, such as a customer service assistant that answers from your documents and checks order status, starts at around AED 13,900 for the build. Each additional system, language, channel or approval step adds to that, so agents that act across several systems cost a multiple of the starting price. Larger platforms with several agents, many integrations or multi-country rollouts start from around AED 135,000. On top of the build come monthly running costs for hosting, monitoring and the AI model itself.
These ranges are wide because "AI agent" covers very different things. A chatbot that only answers questions from a handful of PDFs is a small project. An agent that reads emails, creates orders in SAP, asks a manager for approval and replies to the customer on WhatsApp is a software project with AI inside.
Typical starting prices in AED
As a reference, these are the starting prices we use for fixed-price projects after a free pilot. All prices exclude 5 % UAE VAT.
| Project type | Starting price | Typical scope |
|---|---|---|
| AI agent or assistant | AED 13,900 | One agent on chat, WhatsApp or voice, answers from your documents, simple actions in one system |
| Workflow automation | AED 11,900 | One process, for example invoices or approvals, connected to ERP, CRM or email |
| AI dashboard or data project | AED 10,900 | Live KPIs from ERP, Excel and other tools, with AI-written summaries |
| Custom web or mobile app | AED 11,900 | Portal, internal tool or field app built only for your company |
| Large AI platform | AED 135,000 | Several modules or agents, many integrations, multi-site rollout |
You can find the full list, including what each price contains, on our pricing page.
What drives the price
1. Integrations
The biggest cost driver is almost always the number and type of systems the agent must talk to. Reading from a website is easy. Writing orders into SAP S/4HANA, checking stock in a warehouse system and updating a CRM each need secure, tested interfaces. Every additional system adds effort for development, testing and security review.
2. Actions, not only answers
An agent that only answers questions is cheaper than one that acts. As soon as the agent creates, changes or approves something, you need permissions, approval steps, logging and a way for a human to take over.
3. Languages and channels
English only is the simplest case. Arabic and English, right-to-left layouts, Gulf dialect in chat, and several channels such as web chat, WhatsApp and voice each add design and testing work.
4. Quality and guardrails
A serious agent needs tests: a set of real questions with expected answers, checks against wrong or invented answers, and rules for what it must never do. This evaluation work is what separates a demo from a system your customers can rely on.
5. Data preparation
If the knowledge the agent needs is spread over old PDFs, emails and spreadsheets, someone has to collect, clean and structure it. Sometimes this is a small task, sometimes it is a project of its own.
Running costs after launch
Budget for three kinds of monthly costs:
- Hosting and support: monitoring, security updates and bug fixing. Our operations plans start at AED 1,100 per month per company.
- AI model usage: you pay the model provider by volume. For most business agents this is a small part of the total, but it grows with the number of conversations and documents.
- Channel fees: some channels charge per message. On WhatsApp, for example, Meta charges for certain template messages, while replies within the customer service window are free.
How to keep the cost under control
- Start with one use case. Pick the task that costs your team the most hours and automate that first.
- Ask for a pilot on your own data. A short pilot shows quality before you commit to a large budget.
- Insist on a fixed price after the pilot. Once scope is clear, there is little reason for open-ended time-and-material billing.
- Avoid per-user licences where you can. Custom software you own does not need to get more expensive as your team grows.
Want a price for your case? Tell us about your process and we propose a free pilot, followed by a fixed price.